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Design in Healthcare: Using Patient Journey Mapping

Design in Healthcare: Using Patient Journey Mapping

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4
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Richard H.M. Goossens
Created by Richard H.M. Goossens
8 weeks
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What you'll learn

Master these skills and apply them to real-world projects.

The Patient Journey Mapping method
Understand the different stages of a patient's experience and treatment journey
When and where Patient Journey Mapping can be applied
How to identify opportunities from a patient's journey
Healthcare trends

Course curriculum

2 sections · 4 lessons

2 Sections
4 Lessons
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1 Students
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About this course

Course description

Meet your instructor

Learn from an industry expert

Photo of Richard H.M. Goossens

Richard H.M. Goossens

Full Professor of Physical Ergonomics at Delft University of Technology
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